Privacy Policy
Last updated: Jan 19, 2026 2:55 PM

Introduction
At Symcon Inc, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from us.

Information We Collect
We collect information that you provide to us directly when you place an order, create an account, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, payment information, and any other details necessary to process your order.

How We Use Your Information
We use the information collected from you for the following purposes:
- To process and fulfill your orders, including sending confirmation emails and shipping notifications.
- To communicate with you about your orders and provide customer support.
- To ensure accurate billing, including generating, sending, and managing invoices.
- To track payments and following up with customers to ensure timely payments, including managing overdue invoices and collections.
- To improve our website, products, and services.
- To send you promotional materials and updates, if you have opted to receive them.

Data Security
Symcon Inc implements robust security measures to protect your personal information from unauthorized access, use, or disclosure. We use secure payment processing systems and encrypt sensitive data during transmission.

Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to provide services (e.g., shipping companies) or when required by law.

Cookies
Our website uses cookies to enhance your browsing experience and gather information about site traffic and interaction. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to update your information or have any concerns about your privacy, please contact us at info@symcongroup.com.

Changes to This Policy
Symcon Inc reserves the right to update this privacy policy as needed. We will not provide you with any notice when we make changes to this Privacy Policy, and we encourage you to review our policy periodically.

Customer Support
At Symcon Inc, we value our customers and are dedicated to providing excellent support. If you have any questions, concerns, or need assistance with your order, please do not hesitate to reach out to our customer support team. You can contact us via email at info@symcongroup.com, and we will respond to your inquiries as quickly as possible.

Questions
If you have any questions about this Privacy Policy or require further assistance, please reach out to our customer service team at info@symcongroup.com.